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GENERAL TERMS AND CONDITIONS OF SALE AND USE, AND CANCELLATION POLICY

1. Operator identification

These General Terms and Conditions govern the operation of the property located at:

157 route de Laghet
06340 La Trinité – France

Operator:
Cheik Alain
SIRET: 905 197 455 00033

Hereinafter referred to as the “Operator”.


2. Property presentation

The property offers accommodation for short-term rental as well as the organisation of private events.

The accommodation is fully renovated, air-conditioned, and equipped with a kitchen and private outdoor areas.

The property also provides shared facilities and areas such as:

  • Outdoor Jacuzzi
  • Bocce Ball Court
  • Ping-pong table
  • Yoga area
  • Relaxation area under pergola
  • Free parking

3. Purpose

These terms and conditions are intended to define:

  • Booking terms
  • Payment terms
  • House rules
  • Cancellation terms
  • The parties’ responsibilities
  • Rules applicable to private events

Any booking implies full and unconditional acceptance of these terms and conditions.


4. Booking and payment

4.1 Booking procedures

Bookings may be made:

  • Via the official website
  • Via partner platforms
  • By direct contact

The booking becomes binding after confirmation and payment in accordance with the selected option.

4.2 Payment

Depending on the selected option:

  • Full payment at the time of booking
    or
  • Deposit at the time of booking and balance before arrival

Accepted payment methods are those indicated at the time of booking.


5. Cancellation Policy – Reservations via the Official Website

All reservations made through our official website are subject to the following conditions:

  • Free cancellation up to 7 days before the arrival date.
  • If the reservation is canceled less than 7 days before the arrival date, the full amount of the stay will be charged.
  • In case of no-show, 100% of the reservation amount will be charged.
  • In case of early departure, the remaining booked nights remain payable.

Requests to modify the stay remain possible depending on availability and current pricing conditions.

Clause de re-commercialisation
As a commercial gesture, if the accommodation is rebooked for the same period under equivalent conditions following a cancellation, a partial refund may be considered, after deduction of 10% administrative fees and any possible rate differences.


6. Bookings via partner platforms

For any booking made via a third-party platform (Airbnb, Booking, or other), the applicable cancellation terms are those chosen by the customer at the time of booking on that platform.


7. Conditions of stay

7.1 Capacity

The number of occupants must not exceed the authorised capacity indicated at the time of booking.

7.2 Times

  • Check-in: from 3:00 PM
  • Check-out: before 11:00 AM

7.3 Rules of conduct

Guests undertake to:

  • Respect the neighbourhood
  • Avoid any noise disturbance, particularly after 10:00 PM
  • Respect the equipment and facilities
  • Keep the premises in good condition

Any unauthorised party is strictly prohibited.

7.4 – Pets

Pets are not permitted at Domaine Baccia Donna unless prior written authorization has been granted by the Operator.

This policy is intended to ensure the comfort of all guests, particularly those with allergies, and to maintain the quality, cleanliness, and hygiene of the accommodations.

In the event that a pet is brought onto the property without prior authorization or is not declared:

  • A flat fee of €150 may be charged to cover enhanced cleaning and disinfection of the accommodation;
  • Any damage caused by the pet shall remain the sole responsibility of the Guest.
  • In the event of a breach of this clause, the Operator reserves the right to terminate the stay without refund.

7.5 – Non-Smoking Policy

Smoking and vaping are strictly prohibited inside the accommodations.

Smoking is permitted in the outdoor areas of the Domaine and on private terraces, with the exception of the jacuzzi area, where smoking and vaping are strictly prohibited.

Cigarette butts and any tobacco-related waste must be disposed of exclusively in the ashtrays provided.

In the event of smoking or vaping inside an accommodation, a €300 cleaning fee will be charged to cover deep cleaning, deodorization, and restoration of the accommodation in order to ensure a healthy environment for subsequent guests.

This fee is separate from any additional compensation that may be claimed for damage or additional costs actually incurred by the Operator.

In the event of a breach of this clause, the Operator reserves the right to terminate the stay without refund.


8. Security deposit

A security deposit may be required upon arrival.

It covers in particular:

  • Damage
  • Excessive cleaning
  • Failure to comply with the rules
  • Exceeding the authorised capacity

It will be returned after the premises have been checked.


9. Use of facilities

Use of the property’s facilities and equipment is under the sole responsibility of the occupants.

Children must be supervised at all times.

The Operator declines all liability in the event of an accident resulting from improper use.


10. Private events

Any organisation of a private event:

  • Must be subject to prior written agreement
  • May entail specific pricing
  • May require an additional deposit
  • May require proof of public liability insurance

In the event of cancellation of an event:

  • The deposit paid remains non-refundable
  • Less than 30 days before the scheduled date, 100% of the amount may be required

11. Liability

The Operator cannot be held liable for:

  • Theft or loss of personal belongings
  • Accidents related to inappropriate use of the facilities
  • Events of force majeure

12. Applicable law

These terms and conditions are governed by French law.

In the event of a dispute, an amicable solution will be sought before any legal proceedings.